What Training Can and Cannot Do
When quality or performance measures decline, it's common for organizations to assume more training is needed. But is it? Pamela Roberson will share her thoughts about the factors that can be addressed through training and offer strategies to use when training isn't the answer. Pamela's presentation will be highly interactive so come prepared to share workplace challenges you've experienced as we explore when to say "Yes" to training, and more importantly, how and when to say "No" to training.
Speakers: Pamela M. Roberson, M.S.
Pamela has over twenty years of experience in healthcare, manufacturing, organizational development, and training and design. Pamela has served as the National Training Manager for BriovaRx Specialty Pharmacy and has experience with manufacturing as a trainer at GE. In addition, she has extensive experience in healthcare as both a radiology technologist and as a radiology instructor. Pamela is a proud native of Eastern Kentucky. She earned undergraduate degrees from Morehead State University and Indiana University. She holds a Master of Science Degree in Organizational Development from the University of Louisville.